Before you sign up and download or use Producer Themes for your own purposes, please make sure you have read, understood, and agreed to all the terms. By using Producer Themes and/or other products, we assume you’ve accepted the terms of use given below.
Product Compatibility
The products are developed to be compatible with the latest version of WordPress because we always strive to stay up-to-date with the latest version of WordPress. You might experience certain performance or functionality glitches with the products if you use any version prior to that.
Updates
One Click updates are available to license holders who have an active and valid subscription and license key. Updates are available as long as the license key generated from the purchase is valid and active. Updates are available for a lifetime. Our themes are constantly updated to be compatible with the latest stable version of WordPress. Please ensure that you always use the most current version of our themes.
Product Delivery
As soon as your payment has been confirmed, Producer Themes will email your membership information within 24 hours. In case you have not received an email from us, please contact us at hello@producerthemes.com. We will resend your account information manually. As soon as you receive the email with your account information, you have immediate access to our members area.
Please use a valid email address. If you use PayPal e-check, your order will take several days to process. (Note: Your order can be pending for manual anti-fraud check up from Paypal.)
Support
We provide technical support for ProducerThemes.com through email. Apart from what can be changed from a theme’s and plugin’s options and functions via the admin dashboard, we do NOT offer support for customizations to theme default coding or CSS. We provide paid customization services (subject to feasibility). Please submit your requests for customization on default coding or CSS by clicking here.
Refund Policy
All sales are final. No refunds will be given except in cases where the purchased product does not perform correctly on your hosting provider’s servers. Such server issues must be reported to us and that we are given reasonable time to attempt to provide a fix, where possible. Another exception is the license revoke mentioned under figure 1.3 of this document.
Privacy Policy
Any information submitted by the buyer will be used solely for the purpose of completing the transaction, delivering the product, informing about new product releases, and addressing any customer service issues.
Producer Themes may occasionally send you emails related to the purchase of product(s) from our company. We may also send you occasional email newsletters relating to Producer Themes updates and promotions. We will never sell or release your email to any third party vendors. You may opt out of these emails at any time without penalty.
Terms & Conditions
Producer Themes reserves the right to change or modify current Terms Of Use at any time with no prior notice. Therefore, we encourage you to review changes to our privacy policy every time you visit this website. Further, Producer Themes reserves the right to modify or discontinue any portion of the membership.
Last update: January 7, 2020