The products are developed to be compatible with the latest version of WordPress because we always strive to stay up-to-date with the latest version of WordPress. You might experience certain performance or functionality glitches with the products if you use any version prior to that.
One Click updates are available to license holders who have an active and valid subscription and license key. Updates are available as long as the license key generated from the purchase is valid and active. Updates are available for a lifetime. Our themes are constantly updated to be compatible with the latest stable version of WordPress. Please ensure that you always use the most current version of our themes.
As soon as your payment has been confirmed, Producer Themes will email your membership information within 24 hours. In case you have not received an email from us, please contact us at [email protected]. We will resend your account information manually. As soon as you receive the email with your account information, you have immediate access to our members area.
Please use a valid email address. If you use PayPal e-check, your order will take several days to process. (Note: Your order can be pending for manual anti-fraud check up from Paypal.)
We provide technical support for ProducerThemes.com through email. Apart from what can be changed from a theme’s and plugin’s options and functions via the admin dashboard, we do NOT offer support for customizations to theme default coding or CSS. We provide paid customization services (subject to feasibility). Please submit your requests for customization on default coding or CSS by clicking here.
All sales are final. No refunds will be given except in cases where the purchased product does not perform correctly on your hosting provider’s servers. Such server issues must be reported to us and that we are given reasonable time to attempt to provide a fix, where possible. Another exception is the license revoke mentioned under figure 1.3 of this document.
Any information submitted by the buyer will be used solely for the purpose of completing the transaction, delivering the product, informing about new product releases, and addressing any customer service issues.
Producer Themes may occasionally send you emails related to the purchase of product(s) from our company. We may also send you occasional email newsletters relating to Producer Themes updates and promotions. We will never sell or release your email to any third party vendors. You may opt out of these emails at any time without penalty.
Terms & Conditions
Last update: January 7, 2020